Privacy Policies – Brahm Foods

Privacy Policy – Brahm Foods

At Brahm Foods, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, www.brahmfoods.com.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you visit or make a purchase from our website:

Personal Details: Name, email address, phone number, shipping and billing address
Payment Information: Credit/debit card details or UPI information (processed via secure third-party payment gateways; we do not store your card details)
Order History: Products purchased, transaction details, order preferences
Technical Data: IP address, browser type, device information, time zone, and pages viewed
Cookies and Tracking Technologies: We use cookies to enhance user experience and improve our services

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Communicate order updates or delivery information
Respond to your inquiries and provide customer support
Improve our website, services, and product offerings
Send occasional marketing communications (only if you opt-in)
Prevent fraudulent transactions and enhance security

3. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share data with:

Service Providers: Courier partners, payment gateways, and IT service providers involved in order processing and delivery
Legal Authorities: If required by law or to protect our rights and comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or loss. This includes secure servers, encrypted connections, and restricted access protocols.

5. Your Rights

You have the right to:

Access or review your personal data
Request correction of inaccurate or incomplete data
Withdraw consent or request deletion (subject to applicable laws)
Opt-out of marketing communications at any time

To exercise any of the above rights, contact us at support@brahmfoods.com.

6. Cookies Policy

Our website uses cookies to improve your browsing experience and understand user behavior. You can choose to disable cookies via your browser settings, though this may affect some functionality of the website.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and recommend reviewing their privacy policies before providing any personal data.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such data has been collected, we will take immediate steps to delete it.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of any updates.